I’m Joseph P. Weakland, a technical writer with 14 years of experience in academia and the software industry. I hold a Ph.D. in English, specializing in cyberpunk science fiction. While in academia, I also taught technical and professional writing for students in engineering and computer science, and worked as a professional editor on academic manuscripts. After transitioning from academia to industry in 2016, I have gained extensive experience with industry-standard tools like MadCap Flare, efficiently managing large-scale documentation projects. This diverse background helped me develop a deep understanding of user-centered documentation for IT risk management and security products. I collaborate closely with software engineers and marketing professionals, continuously refining my work based on direct user feedback.